PRIVACY POLICY

1. Introduction

Indian Transport Academy ("We", "Us", "Our", "ITA") is committed to protecting the privacy and personal data of our users ("You", "Your"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website www.indiantransportacademy.com or use our Services.

By registering on our platform or using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect the following personal information when you register or interact with us:

• Full Name
• Mobile Number and WhatsApp Number
• Email Address
• City or Location (optional)
• Profession or Role (e.g., Fresher, Employee, Manager, Business Owner)
• Payment transaction details processed securely through our payment gateway partners

We do not collect sensitive personal data such as bank account numbers, passwords, Aadhaar numbers, or government identification numbers directly on our platform.

3. How We Collect Information

Your information is collected through the following means:

• Webinar and course registration forms on our website
• WhatsApp communication initiated by you
• Cookies and website analytics tools
• Payment gateway during fee transactions
• Direct communication via phone, email, or in-person for offline batch registrations

4. How We Use Your Information

Your personal information is used solely for the following purposes:

• To process your registration and confirm your webinar or course seat
• To send webinar or course joining links, schedule reminders, and updates
• To communicate with you via WhatsApp, email, or SMS regarding our Services
• To issue your Certificate of Completion upon course completion
• To improve our website, Services, and overall learning experience
• To comply with applicable legal and regulatory obligations

5. WhatsApp Communication

By registering with Indian Transport Academy and providing your mobile number, you expressly consent to receive communications from us via WhatsApp. This includes:

• Webinar and session joining links and reminders
• Course updates, new batch announcements, and schedule notifications
• Promotional messages related to our courses and training programs

6. Data Sharing and Third Parties

Indian Transport Academy does not sell, rent, or trade your personal information to any third party. Your data may be shared only under the following limited circumstances:

• With payment gateway partners such as Razorpay or UPI solely for processing your payment transactions
• With government or legal authorities if required by applicable law or court order
• With authorised service providers who assist in delivering our Services, subject to confidentiality obligations

7. Payment Data Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. Indian Transport Academy does not store your credit card, debit card, or net banking details on our servers. Payment data is handled entirely by our authorised payment partners and is subject to their respective privacy and security policies.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

You are responsible for maintaining the confidentiality of your account login credentials. If you suspect any unauthorised use of your account, please notify us immediately at Indiantransportacademy@gmail.com.

While we take all reasonable precautions, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device by your web browser. We use cookies for the following purposes:

• To remember your preferences and settings
• To analyse website traffic and usage patterns
• To improve our website content and Services

You may disable cookies through your browser settings at any time. However, disabling cookies may affect the functionality of certain features on our website.

10. Children's Privacy

Our Services are not directed at individuals below the age of 18 years. If a minor wishes to use our Services, a parent or legal guardian must provide explicit consent and must supervise the entire registration and usage process.

We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that personal data of a minor has been collected without appropriate consent, we will take steps to delete that information promptly.

11. Your Rights

As a user of our Services, you have the following rights with respect to your personal data:

• The right to access the personal data we hold about you
• The right to request correction of any inaccurate or incomplete information
• The right to request deletion of your personal data, subject to our legal obligations
• The right to withdraw your consent for communications at any time

To exercise any of the above rights, please write to us at Indiantransportacademy@gmail.com. We will respond to your request within 30 days.

12. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Certificate and registration records may be retained for up to 5 years for verification and compliance purposes.

Once your data is no longer required, we will securely delete or anonymise it.

13. Links to Third-Party Websites

Our website may contain links to third-party websites or payment platforms. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

15. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy or related to the processing of your personal data shall be subject to the exclusive jurisdiction of the courts at Vapi, District Valsad, Gujarat, India.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: